Quick verification steps

1. Double-check the name & source — ask whoever told you about “Neftaly” for any phone number, email, spelling variants, or the context where they worked with them.
2. Ask local networks — post the short query in relevant WhatsApp/Facebook groups, or ask your health department contact or NGO partners. People often share small/obscure providers that way.
3. Check company/charity registries (local business register or companies commission) and professional mediation directories — if it’s an SA organisation it should appear there if it’s formally registered.
4. Search alternate spellings/abbreviations (e.g., “Say Pro”, “Neftaly ADR”, or “Neftaly Mediation Services”).

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Alternative places to find experienced mediators for public-health policy conflicts

If “Neftaly” turns out to be a dead end, these are the likely best routes to a reputable mediator with relevant experience:

• National or regional mediation professional bodies (they keep lists of accredited mediators who handle policy and public-sector disputes).
• University ADR / public policy units — many universities run dispute-resolution clinics that handle complex policy issues.
• Public health / government ombuds or complaint units — for policy disputes involving public institutions they may mediate or refer you.
• Environmental & public-health NGOs or consultants — often act as intermediaries or recommend mediators who understand the technical policy context.
• Private dispute-resolution firms with experience in public law / health policy.

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What to prepare before contacting a mediator (short checklist)

• One-page issue summary (what the policy is, what’s disputed, timeline).
• Stakeholder list (who’s affected / who must attend).
• Desired outcomes (what a successful resolution looks like).
• Key evidence or reports (technical assessments, health data, complaints).
• Any legal/regulatory constraints (statutes, emergency rules).
• Confidentiality/cost expectations and preferred process (facilitated meeting, shuttle mediation, multi-party mediation).

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Short outreach template you can copy/paste

To a referrer/community post

Hi — trying to find Neftaly Mediation (said to specialise in public-health policy disputes). Can anyone share contact details, website, or an alternate name? Thanks!

To a prospective mediator or mediation body

Subject: Request — Mediator referral for public-health policy dispute
Hello — I’m looking for an accredited mediator experienced in disputes over public-health policy (multi-stakeholder; technical health evidence involved). Could you please advise whether you or any members handle such cases, and what your availability and typical fees are? I can send a one-page summary of the issue. Thanks, [Your name + contact].